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Currency conversion is approximate only. Transactions are processed in £ sterling and converted by card provider.See Terms.
| About Us At Absorbent Minds we are proud of our customer service and dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the contact page.Our Contact details:Absorbent Minds LtdBrook End, Luckington, Chippenham, Wiltshire, SN14 6PJ, United KingdomEmail: info@absorbentminds.co.uk Terms and Conditions for Absorbent Minds Ltd Welcome to the Absorbent Minds Ltd website terms and conditions for use. These terms and conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions you may not use or access this Website. Before you place an order, if you have any questions relating to these terms and conditions please contact info@absorbentminds.co.uk. Definitions "Conditions" means these terms and conditions and the Special Conditions; "Product" means a product displayed for sale on the Website; "Product Description" means that part of the Website where certain terms and conditions in respect of the individual Product are provided; "Special Conditions" means the terms and conditions in the Product Description; "Users" means the users of the Website collectively; "Personal Information" means the details provided by you on registration; "We/us" means Absorbent Minds Ltd; "Website" means the website located at www.absorbentminds.co.uk or any subsequent URL which may replace it; "Cookies" means small text files which our Website places on your computer's hard drive to store information about your shopping session and to identify your computer; "United Kingdom" means England, Wales, Scotland, Northern Ireland and the Channel Islands and "You" means a user of this Website. Use of the website AccessYou are provided with access to this Website in accordance with these Conditions and any orders placed by you must be placed strictly in accordance with these Conditions. RegistrationYou warrant that: o The Personal Information which you are required to provide when you register as a customer is true, accurate, current and complete in all respects; and o You will notify us immediately of any changes to the Personal Information by contacting members@absorbentminds.co.uk.You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use. IndemnityYou agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your shopping account and/or your Personal Information. Our rights We reserve the right to:o modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or o change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website. Third party links To provide increased value to our Users, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources. |
| Making A Purchase Converting the prices on our website into your currency couldn't be easier. Simply click on the flag or choose the country of your choice, and it will automatically convert all prices on this site into that currency. It will remember your selection as you browse the site so you won’t need to have to keep selecting it. Please take note of the following: 1. All of our prices are charged in British Pounds Sterling. 2. Conversions are approximate only. 3. When it comes to paying for your products, your credit card company or your bank will convert your payment automatically to £GBP when you pay. This amount may differ to the converted prices shown due to currency fluctuations. 4. The £GBP price is the only price not converted. It is a simple process to make a purchase. Just browse our store, and add any items that you wish to buy into the shopping basket. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.We accept credit card payment. If you are shopping from another country, place your order and your credit card company will convert the transaction to your own currency. We accept Visa and Mastercard and many other credit and debit cards including American Express, we also accept Paypal payments. You may send your credit card information via phone, fax, snail mail or over the Internet using our secure connection. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we notify you that your payment has been accepted. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. Purchase of products OrdersWe will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website. The technical steps required to create the contract between you and us are as follows: o You place the order for your products on the Website by completing the checkout process. You will be guided through the process of placing an order by a series of simple instructions on the Website. o We will send to you an automated order acknowledgement email detailing the products you have ordered. This is not an order confirmation or order acceptance from Absorbent Minds Ltd When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. Payment must be made within 10 days of the order being placed. o Order acceptance and the completion of the contract between you and us will take place on the despatch to you of the Products ordered unless we have notified you that we do not accept your order, or you have cancelled it prior to despatch. There may be a repacking fee if your order is changed prior to despatch. Non-acceptance of an order may be a result of one of the following: o The product you ordered being unavailable from stock. o Our inability to obtain authorisation for your payment. o The identification of a pricing or product description error. o You not meeting the eligibility to order criteria set out in the Terms & Conditions. The contract will be concluded in English. The details of your specific contract will not be filed by Absorbent Minds Ltd. Should you wish to amend or cancel an order prior to despatch there will be a handling charge if your order has already been packed. Description of products Each Product purchased is sold subject to its Product Description which sets out additional Specific Conditions related to that Product. We will take all reasonable care to ensure that all details, descriptions and prices of Products appearing on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information including Product Descriptions appearing on this Website at a particular time may not always reflect the position exactly at the moment you place an order. We cannot confirm the price of a Product until your order is accepted in accordance with our Order acceptance policy. We only despatch items once we have received cleared payment. If for some reason there is a credit on your account we charge a flat fee of £10, and then 5% per month. |
| Shipping And Handling Our delivery rates are calculated according to the weight of your parcel, sometimes it is the volumetric weight rather than the actual weight that determines the price. |
| Delivery Schedule We normally despatch your order within 1-2 working days. For most deliveries we use a standard 48 hour delivery service to the UK and a 3-4 day service to neighbouring countries. You can choose an express service of next working day delivery for orders placed before 10am for the UK and for Ireland, but please contact us for availability (this service is also available for some other European countries on request). We do deliver outside the European Union but please contact us for delivery options and pricing information. Please inform us immediately of any damage to your parcel or any missing items, if we are not notified promptly we may not be able to rectify the matter. |
| Back Orders If your item is not in stock, we can back order for you. You will always be emailed with the option to cancel your order if you would rather not wait, or we can arrange for in stock items to be sent immediately and charge additional postage for the back ordered items once they are in stock. |
| Tax Charges All EU purchases are subject to VAT (sales tax) of 15%. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We have a no quibble returns guarantee. We hope you will be pleased with your purchase. Should you wish to return anything bought from us, we will be happy to refund or exchange a product provided it is in fully resaleable condition. Returns should be made within a reasonable time (usually 8 days) and in original, undamaged packaging. No reason is necessary for the return, but notice should be given in writing (an e-mail will suffice) and by returning the goods (at your risk and cost). This right will have been fulfilled if you return the goods unused and in perfect and resaleable condition in their original undamaged packaging before the expiry of this period. For full details of our returns policy please see the relevant section below. If items have been damaged during the delivery process it is essential that you contact us within 48 hours of receipt, keep the packaging and preferably take a picture of the packaging and the damage. |
| Reaching Us If you need to reach us, please email us or write to us at Absorbent Minds Ltd, Brook End Luckington Chippenham Wiltshire SN14 6PJ United Kingdom |
| Privacy Policy Registration You warrant that: o The Personal Information which you are required to provide when you register as a customer is true, accurate, current and complete in all respects; and o You will notify us immediately of any changes to the Personal Information by contacting members@absorbentminds.co.uk.You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use. IndemnityYou agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your shopping account and/or your Personal Information. Our rightsWe reserve the right to:o modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or o change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website. Third party linksTo provide increased value to our Users, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources. PrivacyWe will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation from time to time in place. When you shop on this Website, we will ask you to input and will collect Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and a password. We may also collect information about where you are on the internet (eg the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website ("User Information"). We may collect this information even if you do not register with us. You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service. We confirm that any Personal Information which you provide to us (or which is available on public registers) and any User Information from which we can identify you, is held in accordance with the Data Collection Act. We use your information only for the following purposes: o Processing your orders; o For statistical or survey purposes to improve this Website and its services to you; o To serve website content and advertisements to you; o To administer this website; o If you consent, to notify you of products or special offers that may be of interest to you. You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003. When you join our membership scheme you agree to receive information from Absorbent Minds Ltd about products, promotions or special offers which we feel may be of interest to you. You may unsubscribe from our membership list by sending an e-mail with the word "unsubscribe" in the subject line to members@absorbentminds.co.uk. Your Personal Information may be disclosed to other reputable third parties who will help process your order. RegistrationYou warrant that: o The Personal Information which you are required to provide when you register as a customer is true, accurate, current and complete in all respects; and o You will notify us immediately of any changes to the Personal Information by contacting members@absorbentminds.co.uk.You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use. We do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. We will fully comply with all applicable UK Data Protection and consumer. When you shop on this Website, we will ask you to input and will collect Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and a password. You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service. Cookies are used on this site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. We may also collect information about where you are on the internet (eg the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website ("User Information"). We may collect this information even if you do not register with us. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. We confirm that any Personal Information which you provide to us (or which is available on public registers) and any User Information from which we can identify you, is held in accordance with the Data Collection Act. We use your information only for the following purposes: o Processing your orders; o For statistical or survey purposes to improve this Website and its services to you; o To serve website content and advertisements to you; o To administer this website; o If you consent, to notify you of products or special offers that may be of interest to you. You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003. When you join our membership scheme you agree to receive information from Absorbent Minds Ltd about products, promotions or special offers which we feel may be of interest to you. You may unsubscribe from our membership list by sending an e-mail with the word "unsubscribe" in the subject line to members@absorbentminds.co.uk. Your Personal Information may be disclosed to other reputable third parties who will help process your order. Absorbent Minds Ltd requires all such third parties to treat your personal information as fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation from time to time in place. We will not release your Personal Information to any company for mailing or marketing purposes. You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information, we are entitled do so. When entering any of our contests or prize draws, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or prize draw, you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Website. You may unsubscribe from this news list by following the unsubscribe instructions in any email received. We use Cookies to keep track of your current shopping session to personalise your experience and so that you may retrieve your shopping basket at any time - if you do not accept Cookies the Website will not function fully. Please check back frequently to see any updates or changes to our privacy policy. |
| Returns Policy Returns and Refunds procedure We hope you will be pleased with your purchase. Should you wish to return anything bought from us, we will be happy to refund or exchange a product provided it is in fully resaleable condition. Returns should be made within a reasonable time (usually 8 days) and in original, undamaged packaging. No reason is necessary for the return, but notice should be given in writing (an e-mail will suffice) and by returning the goods (at your risk and cost). This right will have been fulfilled if you return the goods unused and in perfect and resaleable condition in their original undamaged packaging before the expiry of this period. If we find that the product has not been returned to us in fully resaleable condition, we reserve the right to refuse a refund on the item, or deduct up to 20% of the original selling price from the refund amount. We will refund the value of the goods purchased but not postage charges you might incur. Where an item returned was from a pack of bundled items the items will be refunded at 25% off its normal list price.Please note that your right to return products does NOT apply to products which fall into the following categories unless they are faulty: o Goods made to your specification o PDF files as these can not be returned o Goods ordered especially for you from a third party supplier. If you find a damaged item please inspect the packaging to determine whether it was damaged in transit. If this is the case please e-mail us within 48 hours, it is important that you keep the packaging in which we sent it to you, and it is helpful if you can send us a photograph of the damage to the item and the packaging. General Intellectual property and right to use You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors. You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may (if necessary to make a Purchase) download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content. Compliance with laws The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website. Limitation of liability While we will use reasonable endeavours to verify the accuracy of any information we place on the Website, we make no warranties, whether express or implied in relation to its accuracy. The Website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade. We make no warranty that the Website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website. To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products. This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights. We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for: o any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or o any loss of goodwill or reputation; or o any special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions. Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees. Severance If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions. WaiverNo waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision. SurvivalEach provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances. Entire agreement These Conditions govern our relationship with you. Any changes to these Conditions must be in writing and signed by both parties. In this way, we can avoid any problems surrounding what Absorbent Minds Ltd and you are expected to do. You confirm that, in agreeing to accept the Conditions, you have not relied on any representation save insofar as the same has expressly been made a term of these Conditions and you agree that you shall have no remedy in respect of any representation. Your Statutory Rights are not affected by these terms and conditions. Nothing in this Clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of the Conditions. Law The Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England. |
| Remittance Terms We only despatch items once we have received cleared payment. |